Contact Us
Got a question about one of the sites we cover, spotted something that needs updating, or just want to flag an issue with a review? This page explains how to reach us and what we can help with.
How to reach the team
The quickest way to contact Non Gamstop Casinos is by email at [email protected]. Send us as much detail as you can — which casino or page you're asking about, and what you'd like to know — and we'll get back to you as soon as possible. We read every message, though response times can vary depending on volume.
What we can help with
- Corrections or updates to information on a brand we've reviewed, such as a changed welcome offer or wagering condition
- Questions about how we rate and rank casinos not on Gamstop, including the criteria we use
- Suggestions for casinos or topics you'd like to see covered
- General feedback on the site, its layout, or how useful (or not) you found a particular page
- Reports of broken links, outdated offers, or factual errors
What we can't do
We're a review and comparison site, not the operator of any casino listed here. That means we can't process withdrawals, resolve account disputes, verify your identity documents, or intervene in a dispute between you and a gambling site. For issues like these, the casino's own support team — usually reachable through live chat or email on their site — is the right first port of call.
If you're looking for support around gambling habits, self-exclusion, or where to find independent advice on staying in control, our Responsible Gambling page is a better starting point than a general enquiry to us.
Before you contact us about a specific casino
If your question relates to a particular brand — say, one of the operators featured on our Non GamStop Casinos 2026 - Best Online Casinos UK page — it helps to check that page first. Welcome offers, minimum deposits, and free spin counts can change, and we update listings when we're made aware of a shift. If something looks out of date when you get there, that's exactly the kind of thing worth reporting to us.
Feedback on our reviews
Our rankings and write-ups are based on publicly available information about each operator — things like the terms attached to a welcome package, the range of games on offer, and the payment options a site supports. We don't deposit or play at the casinos we list, and we're upfront about that. If you've had direct experience with a brand we cover and think our assessment is missing something, tell us. Reader input is one of the ways we keep pages current.
Who's behind this site
You can read more about how Non Gamstop Casinos approaches its research and rankings on our About Us page. Our Terms and Conditions page covers the legal basis on which the site operates, including how we handle commercial relationships with the brands we list.
A quick reminder
Online gambling, including at casinos not on Gamstop, is intended for adults aged 18 and over. If you're contacting us with a question tied to a personal gambling concern rather than a query about the site itself, please see our Responsible Gambling page first — it points to resources better placed to help than a contact form.